Returns and Refund Policy

Please note that digital licenses can only be refunded if this is requested via email to within 3 days of the purchase only if license key doesn’t work. No Licenses will be refunded after this period. Software compatibility is entirely a responsibility of the customer to check as we are the license seller, all software is provided by Microsoft and copyright of that company.

For Return request contact:

Refunds will not be provided for compatibility issues

The only case in which a valid and working license can be refunded is in case of a duplicated order, not any other.

Defective keycodes will be replaced or refunded depending on customer’s choice. Defective codes can only be proven by the company only with an output from Microsoft.




After receiving your return request , we will issue refund to original mode of Payment. Refunds may take 5-7 working days to credit in your card or Bank. We will notify you by email when your return has been processed.

Cancellation Policy

Once the order is received it can’t be cancelled.

Softkey Center does not take responsibility for any underlying local issues with the computer that could prevent the normal functioning of any software.